Lived Impact is a non-clinical peer support and education resource. It does not replace medical, psychological or emergency care.
How We Partner
We don't do tick-box engagement.
Every partnership is built around genuine commitment to change, not compliance. We work with organisations that are ready to move beyond consultation and into transformation.
The work
Lived experience consultancy, strategy and systems change.
Lived Impact offers support for organisations wanting to work with lived expertise in a more ethical, practical and meaningful way.
This may include support with co-design, lived experience engagement, peer workforce development, advisory structures, trauma-informed practice, policy review, service design, advocacy strategy, workshops, speaking, or sense-making around complex systems issues.
The work is especially suited to organisations in child protection, domestic and family violence, justice, mental health, disability, housing, health and community services.
At the heart of the service is a simple belief: lived experience is not just a story to be shared. It is a form of intelligence that can help organisations understand what is really happening inside systems, where people are falling through gaps, and what needs to change.
Enquiries are welcome from:
- ·Organisations and government departments
- ·Community services and NGOs
- ·Researchers and policy teams
- ·Advocates and lived experience-led initiatives
Once you submit an enquiry, we'll get back to you to understand what you're working on, what kind of support you need, and whether Lived Impact is the right fit.
You can enquire about
Signature Services
What we're known for
These are the engagements that create lasting change, not just reports that sit on shelves.
Lived Impact Experience Review
"Trauma-informed organisations don't just train staff. They intentionally design every interaction to build trust, dignity and safety."
A comprehensive review of your organisation's entire client-facing experience, from first contact to exit. We examine every touchpoint through a lived experience lens to identify what's working, what's creating unintended harm, and what needs to change.
Contact for pricing
EnquireLived Expertise Organisational Readiness Review
"Before inviting people with lived experience into greater participation, organisations need to understand whether the conditions exist for their expertise to have meaningful influence."
Lived Impact reviews the organisational structures, culture, practices and decision pathways that shape whether lived expertise can be recognised, supported and acted upon. A review may examine leadership and governance, current participation mechanisms, decision-making authority and power, policies and procedures, workforce capability, recruitment and role design, psychological safety and support, consent and accessibility, remuneration and resourcing, storytelling and communications, feedback loops, evaluation and organisational accountability.
The outcome is not a pass or fail. It is a current-state picture of strengths, gaps and risks, with practical priorities and a staged roadmap for building organisational capability.
Contact for pricing
EnquireCo-Design & Facilitation
"Not generic workshops. We help organisations translate lived expertise into better decisions."
Using the Lived Impact Method™, we design and facilitate co-design processes that are genuinely participatory, not tokenistic. Every process is purpose-built for your context, your community, and your goals.
Contact for pricing
EnquireEngagement Models
Three ways to work together
Whether you need ongoing strategic counsel, a scoped project partner, or a speaker who can shift a room, there's a model that fits where you are.
Strategic counsel for decision-makers
Ongoing strategic advisory for senior leaders and executives who want to embed lived experience intelligence into their governance, policy, and planning processes. This is not a one-off consultation — it's a sustained partnership.
- ·Monthly strategic advisory sessions
- ·Review of governance frameworks & policies
- ·Access to the 5 Intelligences assessment tool
- ·Responsive advice on emerging issues
- ·Annual strategic review
Project-based systems change work
Scoped engagements for organisations undertaking specific reform, co-design, or workforce development projects. We work alongside your team to build capability and deliver outcomes — not just recommendations.
- ·Co-design facilitation & process design
- ·Lived experience workforce development
- ·Policy & program review
- ·Stakeholder engagement strategy
- ·Implementation support & evaluation
Shifting culture from the front of the room
Keynote presentations, workshops, and training programs for teams, boards, and sector events. We bring intellectual rigour and personal authority to conversations that organisations often find difficult to have.
- ·Keynote presentations (conferences & events)
- ·Board & executive team workshops
- ·Staff training on lived experience practice
- ·Panel facilitation & moderation
- ·Custom workshop design
Get in Touch
Ready to start a conversation?
Tell us what you're working on and we'll be in touch within 2 business days.
Capability Statement
Want to share our work with your team?
Download our capability statement — a concise overview of who we are, what we do, and the outcomes we've helped organisations achieve. Useful for internal conversations and procurement processes.